Agentic AI Development
Build autonomous AI agents that think, plan, and act on your behalf — handling multi-step tasks, tool calls, and real-world decisions without constant human input.
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GenAI & Agentic Services
Build AI That Actually Works for Your Business
Malaysia's specialist GenAI & Agentic AI partner since 2012. We build practical AI copilots, RAG pipelines, and autonomous agents — not demos, not proof-of-concepts that gather dust.
Microsoft Technology PartnerMalaysia Digital CertifiedHRD Corp RegisteredSince 2012
What We Build
GenAI & Agentic Services
From standalone chatbots to fully autonomous multi-agent systems — we scope and deliver the right solution for your business stage and budget.
RAG Implementation
Connect your internal knowledge — PDFs, docs, databases, SharePoint — to LLMs so your AI answers from your data, not from the internet.
Azure AI SearchpgvectorLlamaIndexChroma
LLM Fine-tuning & Optimisation
Customise AI models on your industry data for higher accuracy, lower hallucination, and on-brand responses that generic models can't deliver.
GPT-4oClaudeGeminiOpen-source LLMs
AI Chatbot & Copilot Development
Deploy intelligent assistants for customer service, internal ops, and sales — trained on your products, policies, and workflows.
WhatsAppWebTeamsREST API
MCP Integration
Connect AI models directly to your tools, databases, and APIs using Model Context Protocol — the emerging standard for AI-to-system communication.
MCPRESTGraphQLWebhooks
WhatsApp & Social AI Automation
Automate customer engagement, lead qualification, and sales follow-ups via WhatsApp and Instagram — 24/7, in Bahasa Malaysia or English.
WhatsApp Business APIInstagramRAGCRM
Real Outcomes
AI that moves the numbers that matter
Retail & E-Commerce
70% fewer support tickets
RAG-powered product assistant answers enquiries instantly, handles returns, and routes complex cases to staff.
Property & Real Estate
10-second response time
WhatsApp AI agent qualifies leads 24/7, books viewings, and follows up automatically — even while agents sleep.
HR & Recruitment
60% faster hiring
Agentic AI screens CVs, scores candidates, generates interview questions, and produces structured hiring reports.
Professional Services
80% less admin
Knowledge copilot gives staff instant answers from internal docs, SOPs, and policies — no more hunting through folders.
Our Process
From idea to production in weeks
01
Discovery Call
We understand your business, pain points, and data landscape before recommending anything.
02
Use Case & ROI Design
We define the right AI use case, expected outcomes, and a realistic implementation plan.
03
Build & Integrate
Our engineers build, test, and integrate the solution into your existing systems and workflows.
04
Deploy & Optimise
We deploy, monitor, and continuously improve the solution based on real usage data.
Why Oxydata
Built for Malaysian businesses
Malaysian Context
We understand Bahasa Malaysia, local business culture, Malaysian compliance requirements, and how decisions are made here — not a foreign vendor guessing.
Microsoft Technology Partner
Certified partner with deep Azure, Azure OpenAI, and Dynamics 365 expertise. Your AI solutions sit on enterprise-grade, Malaysia-region infrastructure.
Practical Over Impressive
We don't build demos. Every solution we deliver is designed for real adoption, measured by actual business outcomes — not by how good it looks in a slide deck.
In Business Since 2012
We've survived multiple tech cycles. When your AI agent has a production issue at 2am, we'll be here — not a startup that pivoted six months ago.
Model-Agnostic
We work with OpenAI, Anthropic, Google, and open-source models. We recommend what's right for your budget and use case — not what we're paid to push.
End-to-End Delivery
Strategy, build, integrate, train, deploy, support. One partner for the full journey — no finger-pointing between consultants and developers.
FAQ
Common questions
What GenAI services does Oxydata offer in Malaysia?
Oxydata offers Agentic AI development, RAG implementation, LLM fine-tuning, AI chatbot & copilot development, MCP integration, and WhatsApp & social AI automation for Malaysian SMEs and enterprises.
How long does it take to build a GenAI solution?
A typical AI copilot or RAG-powered chatbot can be delivered in 2–4 weeks. More complex agentic workflows or enterprise integrations take 4–8 weeks depending on scope and data readiness.
Do you work with Malaysian SMEs or only large enterprises?
Both. Oxydata has worked with SMEs, GLCs, and enterprise clients since 2012. Our GenAI services are designed to be practical and affordable — not just for large corporations.
Which AI models and platforms do you use?
We are model-agnostic and work with OpenAI (GPT-4o, o1), Anthropic Claude, Azure OpenAI, Google Gemini, and open-source models depending on your requirements and budget.
Is my business data safe when you build AI solutions?
Yes. We follow data security best practices including local model deployment options, Azure-hosted solutions within Malaysian/SEA data regions, and never train public models on your proprietary data without explicit consent.
Get Started
Ready to build your first AI agent?
Tell us what you're trying to automate or improve. We'll come back with a practical plan — no sales pitch, no jargon.