Oxydata helps Malaysian SMEs and enterprises move from AI idea to working system — faster than you'd expect, with outcomes you can measure.
Where Intelligence Meets Execution
20+
AI Solutions Delivered
42+
Enterprise Clients
95%
Client Retention
18+
Years Serving Malaysia
USE CASES
Six problems Malaysian businesses bring to us most often — and what we build to fix them.
Teams still lose hours to repeat questions. A 24/7 copilot trained on your products, FAQs, and policies answers instantly and cites the right material.
It escalates only when a human is required—so staff focus on complex issues and relationships.
Key outcome
Teams using AI copilots typically deflect 50–65% of repeat support tickets — without adding headcount.
Screen and rank applicants against the criteria you already use.
Automate scheduling and follow-ups so recruiters spend time on the right conversations.
HR focuses on fit and closing hires—not admin.
Key outcome
Recruiters stop reading 200 CVs and start interviewing the right 10. Screening that took 3 days happens in under 4 hours.
More time closing, less time facing a blank page. AI drafts pitches, social, and outreach in your voice.
CRM-linked workflows give every lead a timely, consistent next step.
More qualified conversations without adding headcount.
Key outcome
10x your content output with zero extra headcount
Buyers expect fast WhatsApp replies—especially in Malaysia—and delays cost revenue.
Reply 24/7, qualify in Bahasa Malaysia or English, and route warm prospects to sales.
The funnel keeps moving after hours.
Key outcome
Never miss a lead — close sales even while you sleep
Know-how sits in PDFs, folders, policies, and email—slow to search when someone needs an answer.
Ask in plain language; get answers grounded in your documents with trusted references.
Less guesswork, faster decisions, fewer internal round-trips.
Key outcome
Instant answers from your own company knowledge base
Chasing invoices matters, but doing it by hand is slow and easy to postpone.
AI sends professional reminders, structured follow-ups, and flags higher-risk accounts early.
Stronger collections with fewer awkward calls and less manual tracking.
Key outcome
Faster collections, less admin, better cash flow
Not sure which use case fits your business?
Let's Find Out TogetherServices
Focus: Building AI-powered applications and intelligence for your business.
Build autonomous AI agents that think, decide, and act on your behalf.
Connect your business knowledge to LLMs for accurate, context-aware AI responses.
Customise AI models trained on your industry data for higher accuracy.
Deploy intelligent assistants for customer service, sales, and internal operations.
AI-powered Instagram agent trained on your business knowledge — automatically handles DMs, comments and product enquiries 24/7, and escalates complex queries to your team.
Focus: Integrating AI into your existing systems and workflows.
Automate customer engagement, lead qualification, and sales via WhatsApp and Instagram.
Extract, classify, and process unstructured documents — invoices, contracts, medical records, CVs, and compliance documents — using AI. Turns paper-based and manual document workflows into automated, structured data pipelines.
Replace manual processes with intelligent automation using n8n, Make.com, and custom agents.
Deploy voice-enabled AI for call centres, product demos, and customer self-service.
Connect AI models to your existing tools, databases, and business systems using Model Context Protocol and REST APIs.
Hands-on AI and GenAI training for teams, leaders, and technical practitioners. HRD Corp claimable.
From predictive models and AI-powered analytics to managed IT infrastructure — we help you turn data into decisions and keep your operations running reliably.
Build and integrate dashboards autonomously using Tableau or PowerBI by chat or voice.
End-to-end infrastructure and application support with predictable service management and proactive issue handling.
Build collaborative workflows between engineering and operations with repeatable processes and delivery standards.
Optimize Microsoft cloud workloads for performance, reliability, and cost control with continuous improvement.
Solution Tracks
OPAL, our AI-powered recruitment platform, helps HR and talent teams stop drowning in CVs and start making faster, better-quality hiring decisions — from job posting to ranked shortlist, with full audit trail.
Automatically search, identify and shortlist top candidates from multiple job portals and LinkedIn based on your job requirements using AI agents.
AI-powered CV analysis that scores and ranks candidates against your job criteria, reducing manual screening time by up to 80%.
AI assistant that generates interview questions, records key responses and produces structured candidate summaries automatically.
Real-time visibility into your entire recruitment pipeline — time to hire, drop-off rates, source performance and candidate quality metrics.
Automate the entire onboarding journey from offer letter to day one — document collection, IT setup requests and induction scheduling.
Malaysian property runs on WhatsApp — but most agencies are still replying manually, losing leads overnight and spending hours on paperwork. AI automates lead qualification, document processing, and client follow-ups so agents and developers close more deals with less admin.
Qualify inbound chats 24/7, capture budget and intent, and route hot leads to the right agent before the window closes.
Extract key terms, dates, and parties from SPA drafts, LOIs, and tenancy paperwork — fewer manual re-reads.
Draft listings and job descriptions from structured inputs — consistent tone, faster turnaround to market.
Sequences for viewings, financing milestones, and handover — so no buyer or landlord slips through the cracks.
Visibility on lead sources, conversion, and agent workload — decisions backed by your own pipeline data.
Malaysian retail and F&B is fast, competitive, and customer-driven. AI helps businesses predict demand, automate customer service, and respond to every enquiry instantly — without adding headcount.
Consistent answers across web, social, and chat — grounded in your menus, policies, and promos.
Reduce waste and stock-outs by aligning purchasing and prep with predicted traffic and sales patterns.
Take orders, answer FAQs, and escalate edge cases — especially after hours when your team is off the floor.
Identify loyalty risk before it hits revenue — targeted win-back and retention plays.
One view of basket mix, labour efficiency, and campaign lift — so operators can adjust fast.
Malaysian students expect instant answers — not a 3-day callback. RAG-powered AI agents trained on your prospectus, fee schedule, and entry requirements answer student enquiries 24/7, qualify applicants automatically, and book counsellor appointments directly. More enrolments, less admin.
Handles programme, intake, and campus questions around the clock — grounded in your official prospectus and policies so families get consistent, trustworthy answers.
Surfaces course outlines, credit structures, and fee breakdowns from your approved documents — no more hunting through outdated PDFs or static pages.
Evaluates SPM, STPM, UEC, diploma, and foundation pathways against your entry matrix — clear yes/maybe/next-step guidance before counsellors pick up the thread.
Lets students and parents book campus tours or counselling slots from the same conversation — synced to your team's calendar with reminders that cut no-shows.
Nudges applicants through deadlines, document uploads, and orientation prep — so warm leads do not go cold between first enquiry and enrolment.
Client testimonials
Voices from long-term partners across telecom, automotive finance, and banking — on delivery, reliability, and enterprise data.
Partnering with Oxydata was a turning point for us. Their work wasn't just insightful — it was immediately actionable, moving us from reactive reporting to genuine predictive churn management.
Oxydata has been our trusted Microsoft managed services partner for over six years. Reliable, knowledgeable, and consistently deliver — including a key digital mobile app we still run on today.
We chose Oxydata to manage and implement our data extraction and integration platform on Microsoft technologies — and they delivered. Proven capability, competitive pricing, and a team that genuinely understands enterprise data.
Insights
Unfiltered views from the team actually building AI for Malaysian businesses — not consultants writing about it from the sidelines.
We're a Malaysian AI and technology company, headquartered in Petaling Jaya since 2006. We started as a managed services and outsourcing provider — and over time, deliberately transformed into an AI-led organisation as we saw where enterprise technology was heading.
Today our work centres on GenAI, agentic automation, analytics, and OPAL, our AI recruitment platform. Same team, same commitment to delivery — just with more powerful tools and a clearer conviction about what creates real business value.
Buying AI is easy. Getting it to work in your business is harder than most vendors admit. We've been doing this long enough to know where projects fail — and we'd rather tell you upfront than discover it at go-live.
Our founder spent over 30 years as a hands-on AI and data engineer — building predictive and machine learning systems long before GenAI existed. That foundation is why we approach every GenAI and agentic build differently. We're not guessing. We've seen what works.