Know Your Workforce.
Close the Gaps.
Develop with Precision.

SkillPro™ connects approved Role Profiles with structured competency assessments, gap analysis and targeted development plans—helping organisations build workforce capability and track progress.

What is SkillPro

From Approved Role Profiles to Workforce Development

SkillPro™ is a workforce competency management platform that connects an approved Role Profile with structured employee assessment, competency gap analysis, targeted development actions and continuous reassessment.

The approved reference profile defining the role’s work functions, tasks, competencies, knowledge, abilities and required proficiency levels.The job-specific capabilities required to perform the role’s technical duties and responsibilities.The major areas of work that make up the role and describe its primary responsibilities.The expected level of capability required for each competency or skill in the role.The important activities and deliverables the employee is expected to perform.The knowledge required and the abilities needed to apply that knowledge effectively in the workplace.Transferable capabilities that support effective performance across different roles, tasks and work settings.Configure who will be assessed, who will assess them and which assessment cycle will be used.Choose the person or people responsible for evaluating the employee’s capability.Choose the employee whose competency profile will be assessed.Select the assessment period, review cycle or development programme to which the assessment belongs.Choose whether the assessment is completed by the employee, the manager or both. A combined assessment can support comparison and validation.Evaluate the employee’s current capability against the requirements of the approved role profile.Assess the employee’s capacity to apply knowledge, perform tasks and achieve the expected work outcomes.Assess the job-specific skills and competencies required to perform the role effectively.Assess the employee’s understanding of the principles, methods, standards and information required for the role.Assess transferable capabilities such as communication, collaboration, problem solving, adaptability and self-management.Record observable examples, work outputs and behaviours that support the assessment rating.Compare the employee’s current or validated proficiency with the required proficiency for the role.Identify competencies where the employee meets or exceeds the required proficiency level.Record the employee’s present capability based on self-assessment, manager assessment, evidence or observed performance.Record the agreed proficiency level after reviewing evidence and resolving differences between assessors.Identify the difference between the employee’s validated proficiency and the proficiency required for the role.Rank each gap according to its business impact, urgency, risk and importance to successful role performance.Convert identified competency gaps into targeted development actions, learning priorities and follow-up activities.Recommend guided support from a manager, subject matter expert or experienced colleague.Identify the knowledge or skill areas that require structured learning or formal training.Suggest a relevant course or learning programme aligned to the identified competency gap.Recommend practical development through projects, job assignments, shadowing, rotation or supervised practice.Define when and how the employee’s progress will be reviewed after the development activity.

Role Requirements

Assessment Areas

Assessment Results

Development Outputs

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Foundation

Define the Role Standard

SkillPro begins with an approved organisational Role Profile that establishes the competency requirements and expected proficiency for a position.

Assessment

Assess Capability and Identify Gaps

SkillPro compares the proficiency required by the approved Role Profile with the employee’s validated current proficiency.

Development

Plan Development and Reassess

SkillPro helps HR and managers determine the appropriate response for each identified competency gap. Not every gap requires a classroom course.

Users

Who Uses SkillPro

HR

Govern approved Role Profiles, configure assessment cycles, analyse organisation-wide competency gaps, and manage TNA and workforce development reporting.

Managers

Assess team members, validate current proficiency, prioritise competency gaps and assign appropriate development actions.

Employees

Understand role expectations, complete self-assessments, provide evidence, view competency results and track development progress.

Platform in Action

See SkillPro at Work

Click each step. The screenshot on the right follows—from the approved Role Profile through skills coverage, gap analysis, targeted development and competency assessment.

SkillPro approved Role Profile showing duties, tasks and required proficiency

Methodology

From Job Expertise to an Approved Role Profile

DACUM brings experienced job practitioners and subject-matter experts together to define the work performed in a role—its work functions, key tasks, technical competencies, knowledge and abilities.

SkillPro can then complement the DACUM output with relevant Transversal Skills and required proficiency levels. Once reviewed and approved, the Role Profile becomes the foundation for employee assessment, gap analysis, development planning and continuous reassessment.

DACUM process: engage job experts, identify work functions and key tasks, define knowledge, skills and abilities, then develop an approved Role Profile with Transversal Skills and required proficiency for SkillPro

Evidence in practice

Emerson Network Power — DACUM Applied to Changing Technical Roles

Emerson Network Power used DACUM to define the changing responsibilities of its Cooling Customer Engineers and create clearer standards for training, skill testing and career progression.

The Challenge

Changing Technical Roles

  • Job descriptions were not keeping pace with changing technologies.
  • Generic training was applied across five different job levels.

The DACUM Intervention

Experienced Practitioners Defined the Work

  • Six experienced field engineers participated.
  • The panel mapped actual work activities and technical requirements.

Validated Outputs

Clearer Competency Standards

  • Eight core competency areas identified.
  • Tasks differentiated across five job levels.
  • Foundation established for targeted blended learning and updated skill testing.
  • Clearer skills-based career progression pathways.

Reported impact

40%

Faster onboarding

New employees trained against validated task requirements.

25%

Reduction in defect rates

Clearer task standards supported more consistent work performance.

100%

Task relevance

Development interventions aligned directly with identified job tasks.

Source: Case Study: Emerson Network Power Uses DACUM to Identify Job Responsibilities, Training Magazine.

Capabilities

Additional Platform Capabilities

Supporting views around the core workflow—for executives, employees and system integration.

Executive Workforce Dashboard

Provides HR and management with organisation-wide visibility into competency coverage, assessment progress, critical gaps and development priorities.

SkillPro Executive Dashboard showing competency coverage, assessment status and critical gaps

Employee Category Matrix

Provides an additional reporting view of assessed employees based on competency coverage and abilities ratings.

SkillPro Employee Category Matrix scatter plot of workforce segments

Ask OXA

Helps employees understand their Role Profile, competency results, identified gaps and assigned development actions.

Ask OXA employee assistant in SkillPro

AI Job Description Generator

Drafts a job description from the approved Role Profile.

HRIS and LMS Integration

Connects employee records and learning systems to competency data.

English and Bahasa Malaysia Support

Bilingual interface for office and operational teams.

Talent AI Maturity

Not sure how AI-ready your talent development process is? Score Intelligence and Automation across competency and L&D — 10–15 minutes, no registration.

Take the Talent AI Maturity Assessment

FAQ

Frequently asked questions

What is SkillPro?

SkillPro™ is a workforce competency management platform that combines a pre-populated skills library with organisation-specific Role Profiles, structured employee assessment, competency gap analysis, targeted development planning and continuous reassessment.

Yes. SkillPro includes a pre-populated library of roles, technical competencies and Transversal Skills. Organisations can select and tailor this content to reflect their own jobs, technologies, operating environment and competency requirements before approving the Role Profile.

An approved Role Profile is the organisational competency standard for a position. It defines the work functions, key tasks, technical competencies, knowledge, abilities, Transversal Skills and required proficiency levels. SkillPro uses this profile as the consistent reference for assessment, gap analysis and development planning.

DACUM (Developing A Curriculum) is a structured job-analysis methodology. Experienced job practitioners and subject-matter experts work together to define the duties, tasks, knowledge, skills and capabilities required to perform a role successfully. SkillPro digitises the resulting approved Role Profiles and applies them across assessment, gap analysis and workforce development.

HR teams govern Role Profiles, configure assessment cycles, analyse organisation-wide competency gaps and manage TNA and reporting. Managers assess employees, validate proficiency and assign development actions. Employees understand role expectations, complete self-assessments, provide evidence and track their development progress.

SkillPro compares the proficiency required by the approved Role Profile with the employee’s validated current proficiency. It provides a structured view of strengths, competency gaps, gap severity, development priorities and supporting evidence, including assessor observations.

Yes. SkillPro can connect to existing HR systems through a secure, read-only integration. The HR system remains the system of record, while SkillPro periodically synchronises relevant employee information such as employee ID, name, department, position, reporting manager and employment status.

SkillPro can also integrate with Learning Management Systems to align identified competency gaps and development plans with relevant learning activities. It does not need to replace the organisation’s existing HR platform or write data back to it.

Yes. Oxydata and its consulting partners can provide implementation support covering skills-library tailoring, Role Profile development, assessment configuration, employee-data integration, user training and organisational rollout.

Where required, qualified consultants can also facilitate DACUM workshops with subject-matter experts to develop and validate organisation-specific Role Profiles before they are implemented in SkillPro.

A typical initial SkillPro implementation takes approximately 6 to 14 weeks, depending on Role Profile readiness, consulting requirements and integration complexity.

Without consulting services, implementation normally takes approximately 6 to 8 weeks, assuming approved Role Profiles, proficiency requirements and employee data are already available. This covers platform configuration, Role Profile import, read-only employee-data synchronisation, testing, administrator training and go-live.

With consulting services, implementation normally takes approximately 10 to 14 weeks for an initial scope of 5 to 15 roles. This may include skills-library tailoring, Role Profile development, DACUM or subject-matter-expert workshops, competency validation, assessment configuration and user enablement.

A scheduled CSV or SFTP employee-data synchronisation normally requires 1 to 2 weeks, while a standard read-only API integration typically requires 2 to 4 weeks. Integration can run concurrently with platform configuration and consulting activities.

Know. Close. Develop.

See how SkillPro can transform approved Role Profiles into structured assessment, capability insights and targeted workforce development.

Jointly Developed by Oxydata Software Sdn Bhd with IIQEQ Resources PLT (Leading Skill Development Consultant in Malaysia)