Who is truly competent?
Years of service and manager gut feel are not evidence of competency. You don't actually know.
Malaysia's First DACUM-Based Competency Management System
SkillPro™ is Malaysia's first DACUM-based Skills Profiling and Competency Management Digital System — built for manufacturers and structured organisations that need evidence-based workforce development, not guesswork.
Developed by Oxydata Software Sdn Bhd · In partnership with IIQEQ Resources PLT (HRD Corp Registered Training Provider · Skill Profiling Consulting Partner)
The Challenge
Without structured competency evidence, training spend and workforce decisions stay guesswork.
Years of service and manager gut feel are not evidence of competency. You don't actually know.
Is it a Knowledge gap, a Skill gap, or an Abilities gap? Without knowing — you choose wrong. Every time.
Employees attend training but performance doesn't improve because the real gap is not addressed.
Different managers, different standards — leading to unfair evaluations and demotivation.
When an auditor or customer asks for proof of workforce competency — you scramble.
Lack of visibility into critical skills puts productivity, quality and safety at risk.
A digitised Skill Profile is not just an HR tool — it is the foundation for building a world-class Talent Pool. SkillPro enables HR and HR Business Partners to manage workforce competency objectively, systematically, and at scale.
How It Works
STEP 1
BUILD
HR consultant develops DACUM skill profiles — Duties, Tasks, Knowledge, Skills & Abilities with required proficiency levels 1–5
STEP 2
ASSESS
Manager rates each competency and identifies the gap TYPE — Knowledge, Skill, or Abilities — with specific sub-items per task
STEP 3
ANALYSE
Gaps surfaced at task level (A1, A2, A3) across Individual, Team, Department, and Organisation views
STEP 4
ACT
Right intervention matched to right gap type — TNA, training calendar, and personalised L&D plan per employee
Benefits
The Core Differentiator
"Does not know or understand"
Intervention needed:
"Knows but cannot perform consistently"
Intervention needed:
"Knows & can do — but behaviour is the barrier"
Intervention needed:
Sending someone with an Abilities gap to a training course is a waste of money — they already know and can do it.
SkillPro™ identifies the gap type at every task level — so the right intervention is always recommended.
Platform
Everything your organisation needs in one connected system
Dashboard
KPIs, coverage, critical gaps
Job Profiles
DACUM duties, tasks, K/S/A
Skills Library
111 skills across 8 domains
AI JD Generator
JD from DACUM profile, 1 click
Employees
Roster, import, tracking
Skills Matrix
Heat map, coverage %
Gap Analysis
Org → Dept → Team → Individual
Assessments
Self + Manager workflow
TNA & L&D
Auto-generated training plan
Ask OXA
AI assistant EN / BM
HRIS Sync
SAP, HR2000, nightly sync
Settings
Configurable thresholds
Platform in Action
Real screens from a live deployment — every view your HR team, managers, and employees will use.
Your HR team gets organisation-wide visibility the moment they log in — competency coverage by department, critical gaps ranked by severity, assessment status across all employees, and training needs summary. Everything needed to run a workforce competency programme from one screen.

See every employee against every competency in a colour-coded heat map — green for met, amber for moderate gap, red for critical gap. Filter by department, position, or duty area. Export to Excel for management reporting. The quickest way to spot where your workforce is strongest and where intervention is urgent.

Drill from organisation level all the way down to a single employee's task-level gaps. Every gap shows the severity, gap type (Knowledge, Skill, or Abilities), specific sub-items identified by the assessor, manager feedback notes, and the recommended L&D programme linked directly to that gap.

Every job profile in SkillPro is structured using the DACUM methodology — Duties, Tasks, Knowledge, Skills, and Abilities — each with a required proficiency level 1 to 5. Profiles are built by a certified consultant, validated by your subject matter experts, and digitised directly into the system. Click Generate JD to produce a candidate-ready job description in one click.

SkillPro turns gap data into a complete Training Needs Analysis automatically — no manual compilation by HR. See training programmes identified, employees requiring training, and breakdown by gap type and priority. Every programme is linked to the specific gaps it addresses and the employees who need it most.

Every assessed employee is automatically plotted on a two-dimensional matrix based on competency coverage and abilities rating. HR instantly sees who is a Star Employee, a Willing Learner, a Talented Troublemaker, or a Poor Performer — and can make promotion, development, counselling, and PIP decisions based on evidence, not manager opinion.

Every employee has access to OXA — an AI-powered personal skills assistant embedded in their My Profile page. Ask OXA what training you need, what your gaps are, or what your job profile requires — and receive personalised, contextual answers instantly. Available in English and Bahasa Malaysia, making it accessible for all workforce levels including shop floor operators.

Key Differentiators
Structured methodology — not generic AI-inferred skills
Each gap type triggers the right intervention automatically
Sub-items identified — not just role-level guesswork
Employee AI assistant in English & Bahasa Malaysia
SAP · HR2000 · LMS · Excel · DACUM consultant files
Inclusive for all workforce levels including shop floor
Artificial Intelligence
SkillPro™ is not just a competency management system — it is an AI-powered platform that automates intelligence, personalises the experience for every user, and makes complex workforce decisions simple.
OXA is an AI-powered assistant embedded directly in the employee experience. Every employee can ask OXA questions about their own competency profile, skill gaps, and recommended training — and receive personalised, contextual answers instantly. OXA communicates in English or Bahasa Malaysia, making it accessible for all workforce levels including shop floor operators.
SkillPro™ transforms your validated DACUM skill profile into a professionally written, candidate-facing job description in one click. The AI understands the structure of your duties, tasks, and competency requirements and produces clear, compelling JDs ready for Manatal, LinkedIn, and JobStreet — eliminating hours of manual writing per role.
SkillPro™ uses AI to automatically identify the type of competency gap at every task level — Knowledge, Skill, or Abilities — and match each gap to the correct intervention. The Training Needs Analysis is generated automatically from assessment data, producing a structured, evidence-based training plan for every employee without any manual interpretation from HR.
Behind every assessment in SkillPro™ is an AI engine that powers the scoring logic, generates structured assessment rubrics from DACUM profiles, and ensures consistency across all assessors and departments. Every competency is assessed against a validated, AI-structured standard — removing subjectivity and ensuring fair, objective evaluations across the entire organisation.
Powered by enterprise-grade Large Language Model (LLM) technology
AI that understands your workforce — not just your data.
Every AI feature in SkillPro™ is contextualised to your organisation's validated DACUM profiles and real assessment data. The result is AI that gives specific, accurate, actionable answers — not generic responses.
FAQ
Most HR systems manage payroll, leave, and attendance. SkillPro is purpose-built for competency management — digitising DACUM skill profiles, running structured assessments, identifying the exact gap type per task (Knowledge, Skill, or Abilities), and recommending the right intervention. No other system in Malaysia does this at task level.
DACUM (Developing A Curriculum) is a globally recognised job analysis methodology. A certified consultant facilitates workshops with Subject Matter Experts to define Duties, Tasks, Knowledge, Skills & Abilities for each role with required proficiency levels 1–5. DACUM profiles are built for your organisation and your specific roles — not a generic template.
SkillPro identifies every gap by type. A Knowledge gap means the employee does not know — needs classroom training or e-learning. A Skill gap means they know but cannot perform consistently — needs OJT or supervised practice. An Abilities gap means behaviour is the barrier — needs coaching or counselling, not training. Sending the wrong person to the wrong intervention wastes time and money — and the gap remains.
Technically yes — but we strongly recommend against it. A qualified HR consultant must review and map your competency requirements before using SkillPro to ensure accurate, validated profiles. Inaccurate profiles lead to inaccurate gaps and wrong interventions. Our partner IIQEQ Resources PLT provides certified DACUM facilitation.
Phase 1 — from kickoff to go-live — takes 8 to 10 weeks covering system configuration, HRIS integration, profile loading, and go-live. DACUM profile development by your consultant runs in parallel and does not delay the technical implementation timeline.
SkillPro comes with multiple roles — e.g. HR Admin, Manager, and Employee — but the system can be configured to match your organisation's hierarchy and reporting structure. HR Admin has full organisation view. Manager sees own team only. Employee sees their own profile, gaps, and L&D plan. For larger organisations, roles can be extended to Department Head, Section Head, Team Lead and configured to reflect your actual approval hierarchy.
Yes. SkillPro integrates with SAP, HR2000, and most HRIS systems via scheduled nightly sync — pulling employee master data, org structure, and manager hierarchy automatically. No direct database access required — a CSV or API export is sufficient. New employees appear in SkillPro automatically the morning after joining SAP. LMS integration is available in Phase 1.
The Employee Category Matrix automatically categorises every employee based on competency coverage and abilities rating into four groups: Star Employee, Willing Learner, Talented Troublemaker, and Poor Performer. HR instantly knows who to promote, develop, counsel, or place on a PIP — based on data, not opinion.
Yes — in two ways. The Category Matrix surfaces Star Employees immediately as promotion candidates from assessment data. The Gap to Next Role feature shows exactly what Knowledge, Skills and Abilities need to be closed before an employee is ready for promotion. Full Succession Planning module is available in Phase 2.
SkillPro is a living system — not a one-time exercise. Assessment cycles are configured as annual, biannual, or continuous. Job profiles are updated directly as roles evolve. New employees are pulled in automatically from HRIS nightly sync. Competency data is always current — never more than one cycle old.
Request a demo and see how SkillPro identifies competency gaps at task level — and recommends the right intervention every time.
skillpro@oxydata.ai · www.oxydata.ai
Developed by Oxydata Software Sdn Bhd (741877-M) · In partnership with IIQEQ Resources PLT (LLP0029401-LGN) · HRD Corp Registered Training Provider