Malaysia's First DACUM-Based Competency Management System

Know Your Workforce.
Close the Gaps.
Train with Precision.

SkillPro™ is Malaysia's first DACUM-based Skills Profiling and Competency Management Digital System — built for manufacturers and structured organisations that need evidence-based workforce development, not guesswork.

DACUM-BasedAI-Powered — OXA + JD GeneratorEnglish & Bahasa MalaysiaSAP · HR2000 · LMS Integration

Developed by Oxydata Software Sdn Bhd · In partnership with IIQEQ Resources PLT (HRD Corp Registered Training Provider · Skill Profiling Consulting Partner)

The Challenge

The reality most organisations face today

Without structured competency evidence, training spend and workforce decisions stay guesswork.

Who is truly competent?

Years of service and manager gut feel are not evidence of competency. You don't actually know.

Wrong intervention for the wrong gap

Is it a Knowledge gap, a Skill gap, or an Abilities gap? Without knowing — you choose wrong. Every time.

High training spend, low impact

Employees attend training but performance doesn't improve because the real gap is not addressed.

Inconsistent assessments and decisions

Different managers, different standards — leading to unfair evaluations and demotivation.

No structured competency evidence

When an auditor or customer asks for proof of workforce competency — you scramble.

Risk to business continuity

Lack of visibility into critical skills puts productivity, quality and safety at risk.

A digitised Skill Profile is not just an HR tool — it is the foundation for building a world-class Talent Pool. SkillPro enables HR and HR Business Partners to manage workforce competency objectively, systematically, and at scale.

How It Works

From DACUM profile to digital competency — end to end

STEP 1

BUILD

HR consultant develops DACUM skill profiles — Duties, Tasks, Knowledge, Skills & Abilities with required proficiency levels 1–5

STEP 2

ASSESS

Manager rates each competency and identifies the gap TYPE — Knowledge, Skill, or Abilities — with specific sub-items per task

STEP 3

ANALYSE

Gaps surfaced at task level (A1, A2, A3) across Individual, Team, Department, and Organisation views

STEP 4

ACT

Right intervention matched to right gap type — TNA, training calendar, and personalised L&D plan per employee

Live competency visibility
Right intervention for every gap type
Higher ROI on training
Audit-ready competency records

Benefits

Value for every level of your organisation

For the Organisation

  • Live competency coverage — always current
  • Critical gaps identified before failures occur
  • Right intervention for every gap type — no wasted budget
  • Audit-ready competency records — always structured

For Managers

  • Assess with gap type & sub-item precision
  • Know whether to send for training or coaching
  • Team Category Matrix — Stars, Willing Learners, Poor Performers
  • Evidence-based development decisions

For Employees

  • See full DACUM job profile — what is expected
  • Know their gap — Knowledge, Skill, or Abilities
  • Access personalised L&D plan — right programme, right reason
  • Ask OXA — AI assistant in English or BM

The Core Differentiator

Not every performance issue requires training

KNOWLEDGE GAP

"Does not know or understand"

Intervention needed:

  • Classroom training
  • E-learning modules
  • Workshops & seminars
SKILL GAP

"Knows but cannot perform consistently"

Intervention needed:

  • On-the-job training (OJT)
  • Supervised practice
  • Mentoring & job rotation
ABILITIES GAP

"Knows & can do — but behaviour is the barrier"

Intervention needed:

  • Coaching & counselling
  • Performance conversation
  • Behavioural programme

Sending someone with an Abilities gap to a training course is a waste of money — they already know and can do it.

SkillPro™ identifies the gap type at every task level — so the right intervention is always recommended.

Classroom TrainingE-Learning ModulesWorkshops & SeminarsOn-the-Job Training (OJT)Supervised PracticeMentoring & Job RotationCoaching & CounsellingPerformance ConversationBehavioural Programme

Platform

12 integrated modules

Everything your organisation needs in one connected system

Dashboard

KPIs, coverage, critical gaps

Job Profiles

DACUM duties, tasks, K/S/A

Skills Library

111 skills across 8 domains

AI JD Generator

JD from DACUM profile, 1 click

Employees

Roster, import, tracking

Skills Matrix

Heat map, coverage %

Gap Analysis

Org → Dept → Team → Individual

Assessments

Self + Manager workflow

TNA & L&D

Auto-generated training plan

Ask OXA

AI assistant EN / BM

HRIS Sync

SAP, HR2000, nightly sync

Settings

Configurable thresholds

Platform in Action

See SkillPro at Work

Real screens from a live deployment — every view your HR team, managers, and employees will use.

01

Executive Dashboard

Your HR team gets organisation-wide visibility the moment they log in — competency coverage by department, critical gaps ranked by severity, assessment status across all employees, and training needs summary. Everything needed to run a workforce competency programme from one screen.

KPIs & CoverageCritical GapsAssessment StatusDept Breakdown
SkillPro Executive Dashboard showing competency coverage KPIs, department bar chart and assessment status
02

Skills Matrix

See every employee against every competency in a colour-coded heat map — green for met, amber for moderate gap, red for critical gap. Filter by department, position, or duty area. Export to Excel for management reporting. The quickest way to spot where your workforce is strongest and where intervention is urgent.

Heat Map ViewCoverage %Filter by DeptExport to Excel
SkillPro Skills Matrix heat map showing colour coded competency coverage by employee and duty area with percentage coverage footer
03

Gap Analysis — Individual View

Drill from organisation level all the way down to a single employee's task-level gaps. Every gap shows the severity, gap type (Knowledge, Skill, or Abilities), specific sub-items identified by the assessor, manager feedback notes, and the recommended L&D programme linked directly to that gap.

Knowledge GapSkill GapAbilities GapTask-Level (A1 A2 A3)
SkillPro Gap Analysis showing Knowledge Skill and Abilities gap type badges at individual task level with manager feedback and L&D recommendations
04

DACUM Job Profile

Every job profile in SkillPro is structured using the DACUM methodology — Duties, Tasks, Knowledge, Skills, and Abilities — each with a required proficiency level 1 to 5. Profiles are built by a certified consultant, validated by your subject matter experts, and digitised directly into the system. Click Generate JD to produce a candidate-ready job description in one click.

DACUM StructureK/S/A ColumnsRequired LevelsGenerate JD
SkillPro Job Profile showing Machine Operator DACUM duties and tasks with Knowledge Skills Abilities columns and Generate JD button
05

TNA & L&D — Auto-Generated

SkillPro turns gap data into a complete Training Needs Analysis automatically — no manual compilation by HR. See training programmes identified, employees requiring training, and breakdown by gap type and priority. Every programme is linked to the specific gaps it addresses and the employees who need it most.

Auto-Generated TNABy Gap TypeBy PriorityEmployee L&D Plan
SkillPro TNA and Learning Development page showing training needs by gap type bar chart and training needs by priority chart
06

Employee Category Matrix

Every assessed employee is automatically plotted on a two-dimensional matrix based on competency coverage and abilities rating. HR instantly sees who is a Star Employee, a Willing Learner, a Talented Troublemaker, or a Poor Performer — and can make promotion, development, counselling, and PIP decisions based on evidence, not manager opinion.

Star EmployeeWilling LearnerTalented TroublemakerPoor Performer
SkillPro Employee Category Matrix scatter plot showing Star Employee Willing Learner Talented Troublemaker and Poor Performer quadrants
07

Ask OXA — AI Skills Assistant

Every employee has access to OXA — an AI-powered personal skills assistant embedded in their My Profile page. Ask OXA what training you need, what your gaps are, or what your job profile requires — and receive personalised, contextual answers instantly. Available in English and Bahasa Malaysia, making it accessible for all workforce levels including shop floor operators.

EN / BM TogglePersonalised to Assessment DataNatural LanguageMy Profile
OXA AI assistant slide-in drawer showing personalised training recommendations for employee with English and Bahasa Malaysia toggle

Key Differentiators

Why SkillPro stands apart

Malaysia's First DACUM-Based System

Structured methodology — not generic AI-inferred skills

Knowledge · Skill · Abilities — Identified Separately

Each gap type triggers the right intervention automatically

Task-Level Precision (A1, A2, A3)

Sub-items identified — not just role-level guesswork

AI-Powered — OXA + JD Generator

Employee AI assistant in English & Bahasa Malaysia

Seamlessly Integrated

SAP · HR2000 · LMS · Excel · DACUM consultant files

Bilingual — English & Bahasa Malaysia

Inclusive for all workforce levels including shop floor

Artificial Intelligence

How AI powers SkillPro™

SkillPro™ is not just a competency management system — it is an AI-powered platform that automates intelligence, personalises the experience for every user, and makes complex workforce decisions simple.

AI-Powered

Ask OXA — Personal Skills Assistant

OXA is an AI-powered assistant embedded directly in the employee experience. Every employee can ask OXA questions about their own competency profile, skill gaps, and recommended training — and receive personalised, contextual answers instantly. OXA communicates in English or Bahasa Malaysia, making it accessible for all workforce levels including shop floor operators.

Personalised to each employee's actual assessment dataEnglish & Bahasa MalaysiaNatural language — no training neededAccessible from My Profile
AI-Powered

AI Job Description Generator

SkillPro™ transforms your validated DACUM skill profile into a professionally written, candidate-facing job description in one click. The AI understands the structure of your duties, tasks, and competency requirements and produces clear, compelling JDs ready for Manatal, LinkedIn, and JobStreet — eliminating hours of manual writing per role.

Generated from your DACUM profileMultiple formats — Manatal, LinkedIn, JobStreetEditable and exportableConsistent language across all roles
AI-Powered

AI-Driven Gap Analysis & TNA

SkillPro™ uses AI to automatically identify the type of competency gap at every task level — Knowledge, Skill, or Abilities — and match each gap to the correct intervention. The Training Needs Analysis is generated automatically from assessment data, producing a structured, evidence-based training plan for every employee without any manual interpretation from HR.

Gap TYPE identified automaticallyRight intervention recommended for every gapTNA auto-generated from assessmentsZero manual compilation by HR
AI-Powered

AI Assessment Intelligence

Behind every assessment in SkillPro™ is an AI engine that powers the scoring logic, generates structured assessment rubrics from DACUM profiles, and ensures consistency across all assessors and departments. Every competency is assessed against a validated, AI-structured standard — removing subjectivity and ensuring fair, objective evaluations across the entire organisation.

AI-generated assessment rubricsConsistent scoring across departmentsRemoves assessor subjectivityAnchored to validated DACUM standard

Powered by enterprise-grade Large Language Model (LLM) technology

AI that understands your workforce — not just your data.

Every AI feature in SkillPro™ is contextualised to your organisation's validated DACUM profiles and real assessment data. The result is AI that gives specific, accurate, actionable answers — not generic responses.

FAQ

Frequently asked questions

What is SkillPro and how is it different from a regular HR system?

Most HR systems manage payroll, leave, and attendance. SkillPro is purpose-built for competency management — digitising DACUM skill profiles, running structured assessments, identifying the exact gap type per task (Knowledge, Skill, or Abilities), and recommending the right intervention. No other system in Malaysia does this at task level.

What is DACUM and why does it matter?

DACUM (Developing A Curriculum) is a globally recognised job analysis methodology. A certified consultant facilitates workshops with Subject Matter Experts to define Duties, Tasks, Knowledge, Skills & Abilities for each role with required proficiency levels 1–5. DACUM profiles are built for your organisation and your specific roles — not a generic template.

What are the three gap types and why does each need a different intervention?

SkillPro identifies every gap by type. A Knowledge gap means the employee does not know — needs classroom training or e-learning. A Skill gap means they know but cannot perform consistently — needs OJT or supervised practice. An Abilities gap means behaviour is the barrier — needs coaching or counselling, not training. Sending the wrong person to the wrong intervention wastes time and money — and the gap remains.

Can we use SkillPro without engaging a HR consultant first?

Technically yes — but we strongly recommend against it. A qualified HR consultant must review and map your competency requirements before using SkillPro to ensure accurate, validated profiles. Inaccurate profiles lead to inaccurate gaps and wrong interventions. Our partner IIQEQ Resources PLT provides certified DACUM facilitation.

How long does implementation take?

Phase 1 — from kickoff to go-live — takes 8 to 10 weeks covering system configuration, HRIS integration, profile loading, and go-live. DACUM profile development by your consultant runs in parallel and does not delay the technical implementation timeline.

Who uses SkillPro and what does each role see?

SkillPro comes with multiple roles — e.g. HR Admin, Manager, and Employee — but the system can be configured to match your organisation's hierarchy and reporting structure. HR Admin has full organisation view. Manager sees own team only. Employee sees their own profile, gaps, and L&D plan. For larger organisations, roles can be extended to Department Head, Section Head, Team Lead and configured to reflect your actual approval hierarchy.

Can SkillPro integrate with our existing SAP or HR2000 system?

Yes. SkillPro integrates with SAP, HR2000, and most HRIS systems via scheduled nightly sync — pulling employee master data, org structure, and manager hierarchy automatically. No direct database access required — a CSV or API export is sufficient. New employees appear in SkillPro automatically the morning after joining SAP. LMS integration is available in Phase 1.

What is the Employee Category Matrix?

The Employee Category Matrix automatically categorises every employee based on competency coverage and abilities rating into four groups: Star Employee, Willing Learner, Talented Troublemaker, and Poor Performer. HR instantly knows who to promote, develop, counsel, or place on a PIP — based on data, not opinion.

Can SkillPro support succession planning and promotions?

Yes — in two ways. The Category Matrix surfaces Star Employees immediately as promotion candidates from assessment data. The Gap to Next Role feature shows exactly what Knowledge, Skills and Abilities need to be closed before an employee is ready for promotion. Full Succession Planning module is available in Phase 2.

How does the system stay current after the first assessment cycle?

SkillPro is a living system — not a one-time exercise. Assessment cycles are configured as annual, biannual, or continuous. Job profiles are updated directly as roles evolve. New employees are pulled in automatically from HRIS nightly sync. Competency data is always current — never more than one cycle old.

Ready to know your workforce?

Request a demo and see how SkillPro identifies competency gaps at task level — and recommends the right intervention every time.

skillpro@oxydata.ai · www.oxydata.ai

Developed by Oxydata Software Sdn Bhd (741877-M) · In partnership with IIQEQ Resources PLT (LLP0029401-LGN) · HRD Corp Registered Training Provider