Agentic AI Development
Build AI agents that work autonomously on your behalf — researching, deciding, and taking action across multiple systems without constant human input.
LangGraphAutoGenMCP
AI Solutions & Development
Build AI That Actually Works for Your Business
Malaysia's specialist GenAI & Agentic AI partner since 2006. We build practical AI copilots, RAG pipelines, and autonomous agents — not demos, not proof-of-concepts that gather dust.
Microsoft Technology PartnerMalaysia Digital CertifiedHRD Corp RegisteredSince 2012
What We Build
AI Solutions & Development
From standalone chatbots to fully autonomous multi-agent systems — we scope and deliver the right solution for your business stage and budget.
RAG Implementation
Give your AI accurate, up-to-date answers from your own data. We connect your documents, databases, and knowledge bases to LLMs — so responses come from your business, not the internet.
Azure AI SearchpgvectorLlamaIndex
LLM Fine-tuning & Optimisation
Generic AI models give generic answers. We train models on your industry data for higher accuracy, fewer hallucinations, and responses that reflect your business context.
OpenAIAnthropicOpen-source
AI Chatbot & Copilot Development
Deploy intelligent assistants your team and customers actually use — trained on your products, policies, and workflows, across WhatsApp, web, and internal tools.
WhatsAppTeamsREST API
Real Outcomes
AI that moves the numbers that matter
Retail & E-Commerce
70% fewer support tickets
RAG-powered product assistant answers enquiries instantly, handles returns, and routes complex cases to staff.
Property & Real Estate
10-second response time
WhatsApp AI agent qualifies leads 24/7, books viewings, and follows up automatically — even while agents sleep.
HR & Recruitment
60% faster hiring
Agentic AI screens CVs, scores candidates, generates interview questions, and produces structured hiring reports.
Professional Services
80% less admin
Knowledge copilot gives staff instant answers from internal docs, SOPs, and policies — no more hunting through folders.
Our Process
From idea to production in weeks
01
Discovery Call
We understand your business, pain points, and data landscape before recommending anything.
02
Use Case & ROI Design
We define the right AI use case, expected outcomes, and a realistic implementation plan.
03
Build & Integrate
Our engineers build, test, and integrate the solution into your existing systems and workflows.
04
Deploy & Optimise
We deploy, monitor, and continuously improve the solution based on real usage data.
Why Oxydata
Built for Malaysian businesses
Malaysian Context
We understand Bahasa Malaysia, local business culture, Malaysian compliance requirements, and how decisions are made here — not a foreign vendor guessing.
Microsoft Technology Partner
Certified partner with deep Azure, Azure OpenAI, and Dynamics 365 expertise. Your AI solutions sit on enterprise-grade, Malaysia-region infrastructure.
Practical Over Impressive
We don't build demos. Every solution we deliver is designed for real adoption, measured by actual business outcomes — not by how good it looks in a slide deck.
In Business Since 2006
We've survived multiple tech cycles. When your AI agent has a production issue at 2am, we'll be here — not a startup that pivoted six months ago.
Model-Agnostic
We work with OpenAI, Anthropic, Google, and open-source models. We recommend what's right for your budget and use case — not what we're paid to push.
End-to-End Delivery
Strategy, build, integrate, train, deploy, support. One partner for the full journey — no finger-pointing between consultants and developers.
FAQ
Common questions
What GenAI services does Oxydata offer in Malaysia?
Oxydata builds agentic AI systems, RAG pipelines, LLM-powered copilots, AI chatbots, and autonomous multi-agent workflows. We also handle prompt engineering, AI evaluation, and LLM fine-tuning on proprietary data — for SME and enterprise clients across Malaysia.
How long does it take to build a GenAI solution?
A focused AI copilot or RAG-powered chatbot typically takes 2–4 weeks from scoping to production. More complex agentic workflows or enterprise integrations with multiple systems run 4–8 weeks, depending on scope, data readiness, and integration complexity.
Do you work with Malaysian SMEs or only large enterprises?
Both. Oxydata has worked with SMEs, GLCs, and enterprise clients including BMW Credit Malaysia, Hong Leong Bank, CelcomDigi, AirAsia, and Petronas since 2006. Our GenAI services are scoped to match your budget and business stage — not priced for Fortune 500 by default.
Which AI models and platforms do you use?
We are model-agnostic. We work with OpenAI (GPT-4o, GPT-4o-mini), Anthropic Claude, Azure OpenAI, Google Gemini, and open-source models including Llama and Mistral. We recommend based on your use case, data sensitivity, and budget — not vendor preference.
Is my business data safe when you build AI solutions?
Yes. We follow strict data handling practices — local and Azure-hosted deployment within Malaysian/SEA data regions, no training of public models on your proprietary data, and full compliance with PDPA Malaysia. For sensitive environments we can deploy entirely on-premise or within your own cloud tenant.
What does an agentic AI system actually do — and is it different from a chatbot?
A chatbot responds to questions. An AI agent takes action — it can browse the web, query your database, send emails, update your CRM, and make decisions across multiple steps without human input at each stage. Agentic AI is appropriate when you want to automate a workflow end-to-end, not just answer queries.
Do you integrate AI with our existing systems?
Yes — integration is central to how we work. We connect AI solutions to your CRM, ERP, ATS, WhatsApp Business, Microsoft Teams, SharePoint, databases, and REST APIs. We build around your existing stack, not as a replacement for it.
How is Oxydata different from a typical IT vendor or system integrator?
Most SIs resell licenses or implement off-the-shelf tools. Oxydata builds custom AI systems scoped to your specific workflow, data, and business logic. We have years of data and AI engineering experience predating GenAI — and we don't oversell what AI can realistically do for your business.
How is your work priced?
We scope and price per project based on complexity, integrations required, and data readiness. We don't publish fixed rates because a 3-week chatbot and a 3-month multi-agent enterprise system are fundamentally different engagements. Talk to us — we'll give you a practical estimate after a 30-minute discovery call, with no obligation.
What happens after the solution is deployed?
We don't hand over a zip file and disappear. Post-deployment we monitor performance, handle production issues, and iterate based on real usage data. Ongoing support and optimisation retainers are available for clients who want a long-term AI partner rather than a one-time vendor.
AI solutions consultation
Ready to build your first AI agent?
Tell us what you're trying to automate or improve. We'll come back with a practical plan — no sales pitch, no jargon.