Admissions Enquiry AI Agent
Handles programme, intake, and campus questions around the clock — grounded in your official prospectus and policies so families get consistent, trustworthy answers.
24/7ProspectusBilingual
AI for Education Institutions
Malaysian students expect instant answers.Most colleges still reply in 3–5 working days.
RAG-powered AI agents trained on your prospectus, fee schedule, and entry requirements answer student enquiries 24/7, qualify applicants automatically, and book counsellor appointments directly. More enrolments, less admin.
Admissions Qualification Check
Powered by Oxydata AI1 · Qualification2 · Grades3 · Programme4 · Result
What is your highest qualification?
Step 1 of 3
Live demo
See it work — before you talk to us
Watch how the AI handles a real admissions enquiry — qualification, eligibility, and counsellor booking in one conversation.
- Student enquiry answered instantly
- Eligibility confirmed against entry matrix
- Counsellor slot booked in same conversation
OXAdmissions AI — Oxydata
Online 24/7The Reality
The first enquiry is where colleges win or lose the intake
Families compare multiple institutions on mobile, often after hours. When answers are buried in PDFs or delayed by contact forms, the enquiry does not wait.
3–5 days
response time families see on many contact forms
By then, motivated applicants have already moved on
After hours
when motivated students and parents research on mobile
Peak enquiry windows when counsellors are offline
Hours/day
counsellor time lost to repetitive programme and fee FAQs
Time that should go to guidance and conversion
What we build for you
Four ways AI earns its place on your campus
Each module runs standalone or connects to your website, WhatsApp, CRM, and calendar — no rip-and-replace required.
RAG-Powered Course & Fees Assistant
Surfaces course outlines, credit structures, and fee breakdowns from your approved documents — no more hunting through outdated PDFs or static pages.
ProspectusFeesFee schedules
Student Qualification Checker
Evaluates SPM, STPM, UEC, diploma, and foundation pathways against your entry matrix — clear yes/maybe/next-step guidance before counsellors pick up the thread.
SPMSTPMUEC
Student Engagement & Follow-up
Nudges applicants through deadlines, document uploads, and orientation prep — so warm leads do not go cold between first enquiry and enrolment.
DeadlinesDocumentsOrientation
FAQ
Common questions
What is RAG and why does it matter for admissions AI?
RAG (Retrieval-Augmented Generation) means the AI answers questions by retrieving information directly from your official documents — your prospectus, fee schedule, and entry requirements — rather than guessing or hallucinating. Every answer the AI gives is grounded in your actual policies. When your fees or course details change, you update the documents and the AI updates automatically.
Which qualifications does the student eligibility checker support?
The qualification checker handles SPM, STPM, UEC, local diploma, and foundation pathways — evaluated against your institution's entry matrix. It gives students a clear yes, maybe, or next-step response before a counsellor gets involved, so your team only handles genuinely qualified or borderline enquiries.
Does the AI answer in Bahasa Malaysia or English?
Both — and it switches based on how the student or parent writes. Malaysian families often mix languages in the same conversation; the AI handles that naturally. You can also set a language preference per channel — English for web chat, Bahasa Malaysia for WhatsApp, for example.
Can the AI book counsellor appointments directly?
Yes. When a student is qualified and ready to speak with a counsellor, the AI checks availability and books the appointment in the same conversation — no form submissions, no callback requests, no waiting. This is one of the highest-impact parts of the workflow for reducing drop-off between enquiry and enrolment.
What happens when the AI can't answer a question?
The agent escalates to your admissions team with full conversation context — the student's qualification, programme interest, and what they already asked. Your counsellor picks up a warm, qualified lead rather than starting from scratch. You define the escalation triggers during setup.
How does the student follow-up module work?
You define the key milestones — application deadline, document submission, offer letter acceptance, orientation registration — and the agent sends timely WhatsApp or email nudges to keep applicants moving forward. Warm leads that go quiet get re-engaged automatically before they enrol elsewhere.
Does this work with our existing CRM or student management system?
Yes — we integrate with your existing systems rather than replacing them. Whether you use a custom CRM, a student management platform, or even a spreadsheet-based process, we build the AI layer to feed into your current workflow. No rip-and-replace required.
How long does it take to go live?
A standard admissions AI agent trained on your prospectus and fees, with WhatsApp and web chat integration, typically takes 2–3 weeks from kickoff to live. The qualification checker and follow-up modules add 1–2 weeks if implemented together. We start with a 30-minute workflow mapping session before committing to a timeline.
Ready when you are
Let's map out what AI can do for your intake
We'll spend 30 minutes understanding your current flow — enquiries, qualification, fees, follow-ups — and show you exactly where automation moves the needle. No commitment needed.