WhatsApp lead qualification agent
Qualifies inbound chats 24/7 — captures budget, location, and intent, then routes hot leads to the right agent before the window closes.
Always-onNo missed leads
AI for Property & Real Estate
Malaysian property runs on WhatsApp.Leads arrive at 11pm. Agents reply at 9am.
By then, three other agencies have already followed up. AI qualifies every inbound lead instantly, processes your SPA and LOI paperwork, and keeps buyers warm through every stage — so your agents show up to close, not to catch up.
IRIS — WhatsApp Agent
by Oxydata
The Reality
Speed and follow-through decide who wins the deal
In Malaysian property, the first meaningful reply often beats the best brochure. Admin drag and slow handoffs still cost agencies deals every week.
78%
of buyers contact multiple agencies simultaneously
Whoever responds with clarity first builds trust
<5 min
response window before a hot lead goes cold
Especially after hours and weekend enquiries
3–4 h
per day lost to admin, paperwork, and manual follow-up
Time that should go to viewings and negotiations
What we build for you
Six ways AI earns its place in your agency
Each module runs standalone or connects across your stack — WhatsApp, your CRM, and your property portals. No rip-and-replace required.
Property document intelligence
Extracts key terms, dates, and parties from SPA drafts, LOIs, and tenancy agreements — your team reviews, not re-reads, every document.
SPALOITA
Listing & JD auto-generation
Draft listings and job descriptions from structured inputs — consistent tone, on-brand language, ready for Manatal or portals in minutes.
ManatalJobStreetLinkedIn
Client follow-up automation
Viewing confirmations, financing milestones, and handover reminders — automated sequences so no buyer or landlord slips through the cracks.
ViewingSPAHandover
Sales & pipeline analytics
Visibility on lead sources, conversion rates, and agent workload — all from your own pipeline data. Decisions your team actually trusts, not generic benchmarks.
Lead sourceAgent performanceConversion
Tenant & Buyer Qualification
Qualifies tenants and buyers automatically before your agent gets involved. Tenants are checked on income and affordability; buyers on loan eligibility and financial readiness. No more wasted viewings on unqualified leads.
Income checkLoan eligibilityAuto-qualify
FAQ
Common questions
Which WhatsApp platform does the lead qualification agent use?
We use IRIS, Oxydata's WhatsApp AI agent built on the official WhatsApp Business API — no unofficial tools that risk account suspension. IRIS qualifies inbound leads 24/7, captures budget, location, and intent, and routes hot prospects to the right agent automatically.
What happens to leads that come in after hours or on weekends?
IRIS handles them immediately — no waiting until Monday morning. The agent qualifies the enquiry, collects the key details, and either routes to the on-call agent or holds the lead warm with a structured follow-up sequence until your team is back online. No lead goes cold unattended.
What property documents can the AI process?
The document intelligence module handles SPAs, Letters of Intent (LOIs), Tenancy Agreements, and OTPs. It extracts key terms, parties, dates, and obligations — so your team reviews a structured summary rather than re-reading every page from scratch. It flags anomalies and missing clauses for human review.
Does this replace our agents or our existing CRM?
No on both counts. The AI handles the parts of the workflow that don't need human judgment — qualifying leads, processing documents, sending reminders. Your agents focus on viewings, negotiations, and relationship management. We integrate with your existing CRM and tools rather than replacing them.
Can the AI generate listings for multiple portals?
Yes. The listing auto-generation module produces on-brand listings formatted for Manatal, JobStreet, LinkedIn, and other portals from structured inputs. Consistent tone, correct formatting, ready to publish — without your agents rewriting the same listing three times for three different platforms.
How does the client follow-up automation work?
You define the trigger events — viewing confirmed, SPA signed, financing milestone reached, handover approaching — and the agent sends the right message at the right time via WhatsApp. No manual tracking, no missed touchpoints. The sequence runs automatically and escalates to your agent when a human response is needed.
How long does it take to set up?
A standard WhatsApp lead qualification agent with CRM integration typically takes 2–3 weeks from kickoff to live. Document intelligence and follow-up automation modules add 1–2 weeks each if implemented together. We map your current workflow first and give you a realistic timeline before starting.
Is this suitable for independent agents or only large agencies?
Both. An independent agent losing weekend leads benefits as much as a 50-agent agency drowning in paperwork. We scope the solution to your volume and budget — you don't need enterprise infrastructure to get enterprise-level automation.
Ready when you are
Let's map out what AI can do for your book
We'll spend 30 minutes understanding your current flow — leads, paperwork, follow-ups — and show you exactly where automation moves the needle. No commitment needed.